Customer service is by appointment only. Customer service hours and contact information located below.
Appointments to all missions must be reserved via online appointment reservation system. If you have technical issues related to online appointment reservation system please contact VFS Helpline: firstname.lastname@example.org, +1 212 203 0023.
Passports and other consular services
Embassy, Washington D.C.
Tel: +1-202-298 5800
Customer service by appointment only Mon-Wed 9.00 am–12.00 pm
Telephone inquiries: Mondays and Wednesdays 1.00 pm–3.00 pm
Consulate General, New York
Tel. +1-212-750 4400
Customer service by appointment only: Mon–Thu 9.00 am–12.00 pm and Mon, Tue and Thu 1.30 pm–4.30 pm
Telephone inquiries: Mon–Thu 9.00 am–12.00 pm
Consulate General, Los Angeles
Tel: +1-310-203 9903
Customer service by appointment only Mon–Thu 9.00 am–12.00 pm
Telephone inquiries: Mon–Thu 1.00 pm–2.00 pm
In emergencies outside office hours, +358 9 160 55555 (the Ministry for Foreign Affairs of Finland)
The Finnish diplomatic missions assist Finnish citizens and foreigners permanently living in Finland in crisis situations abroad. The United States government is responsible for all citizens in their jurisdiction so in case of a crisis situation one should comply with the instructions given by the local authorities and follow the local media.
If you are travelling to the United States or living in the country permanently, it is recommendable to read the preparedness plans below. Everyone is responsible for their own safety and familiarizing oneself with the proper procedures may increase the likelihood of surviving a crisis situation.
The Finnish Embassy's preparedness plan for Finns living in the areas of Washington D.C., Virginia and Maryland:
The New York Consulate General's preparedness plan for Finns residing in its consular district (AL, AR, CT, DE, FL, GA, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, NC, ND, NE, NH, NJ, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, VT, WV, WI, Virgin Island):
The Los Angeles Consulate General's preparedness plan for Finns residing in its consular district (AK, AZ, CA, CO, HI, ID, NM, NV, MT, OR, UT, WA, WY):
It is recommended that Finnish citizens abroad provide their contact information in the United States by using the travel notification service www.matkustusilmoitus.fi launched by the Ministry for Foreign Affairs. In a crisis situation it is also recommended to inform the next of kin and the Finnish foreign mission one’s situation.